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Nonverbal Listening Patterns
I chose graded project number one, being Nonverbal Listening Patterns. Nonverbal listening patterns means, certain messages through a variety of cues such as body language and tone of voice. As I observe myself on two separate occasions. Choosing two people with whom I know: Vickie L. my sister and Avery D. a loan officer, at our local bank. The exercises consist of two different conversations. While speaking with each person I was to analyze my nonverbal listening behaviors. The behavior patterns consist of the four following skills: posture, eye contact, facial expressions and gestures. Descriptions of each are as follows: Posture – sitting in an attentive posture or leaning toward speaker. Eye Contact – to make direct eye contact; any spot near the eyes is acceptable. Facial Expressions and gestures – are movements of the face or body. The natural use of these behavior skills will enhance communication effectiveness. Conversation #1 - was with my sister of whom I had not seen in a few years. Her name is Vickie L. We are very close in our family ties with each other. The conversation took place on Feb. 07, 2009 at our mother’s home. The topic was events that took place in our personal life and our families earlier this year. Conversation #2 - was with a loan officer at our local bank. His name is Avery D. The conversation took place Feb. 10, 2009. The location was at our local bank in our city. It was professional and a business like atmosphere. The conversation took three hours to complete. The topic of the conversation was applying for a loan application. During conversation number one being my sister. The atmosphere was very relaxed. My posture was slumped. The eye contact was direct and continual. Facial expressions and gesture was good. The body language signals were a smiling face and excited gestures, due to I had not saw her in a while. As I was sitting I noticed my posture was slumped due to the...
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