PROVISION OF EFFECTIVE AND EFFICIENT ADMINISTRATION

Topics: Quality management, Quality control, Auditing Pages: 22 (2701 words) Published: July 22, 2014


Assignment on PROVISION OF EFFECTIVE AND EFFICIENT ADMINISTRATION Module 01
Learning Outcomes:

Knowledge:
Skills:
Attitude:

Task: Using your own work area as the subject for study assess the effectiveness of the payroll procedures with in the organization that are used to administrate the payroll function and provide information to clients Contents

Assignment on PROVISION OF EFFECTIVE AND EFFICIENT ADMINISTRATIONi Module 01i
Learning Outcomes:

Knowledge:
Skills:
Attitude: i
Contents ii
Contents ii
1. Executive Summary1
1. Executive Summary1
2. Introduction2
2. Introduction2
3. Main Text6
3. Main Text6
4. Conclusions / Recommendations16
4. Conclusions / Recommendations16
5. References17
5. References17
6. Bibliography18
6. Bibliography18
Essentials of Payroll: Management and Accounting 18
By Steven M. Bragg18
Payroll: A guide to running an efficient department18
By Vicki M Lambert18
7. appendix19
7. appendix19
1. Executive Summary

This project takes a deep intuition into the pay methods and pays distribution arrangements, types of audit, management, design and distribution of payroll outputs in Bury PayPlan team and also explains total quality management in the entire organization (NGA Human Resources). This project describes how these things implement in to the current Live Operations phase effectively and efficiently.

The objective of the study is to describe the effective and efficient management of Bury Payplan and the procedures which follow to assure the quality of service and the methods to improve quality of services.

Generic information, if any, has been sourced from relevant books or online and has been mentioned in the reference or bibliography and any information specific to the program is in my own words and I conform to the authenticity of the same.

2. Introduction

ABOUT MY COMPANY – WHAT NGA DO AND WHAT NGA STAND FOR
NorthgateArinso (NGA) is a market-leading global Human Resources services provider offering innovative HR business solutions through HR Technology, HR Outsourcing (HR BPO), and HR Consulting. NGA help employers improve the quality and optimize the cost of HR services, resulting in increased business agility. Our 8,500 employees are dedicated to delivering excellence through HR consulting, HR outsourcing and HR technology. As a recognized global HR services leader, NGA have offices in 35 countries on five continents, supporting customers in more than 100 countries. More company details can be found in our corporate fact sheet. NGA FACTS & FIGURES

1,000 multinational enterprise customers
2,700 large and medium enterprise customers
7,000 small and medium customers

Ref: http://www.ngahr.com/

ABOUT MY PROCESS - THE WAY NGA RUN OUR PAYROLL BUSINESS

Bury PayPlan undertakes payroll activities and has its onshore base in Bury. The process has since been migrated to Kochi office.

In Kochi the payrolls were migrated from Star to PayPlan and the activity was called Project Phoenix. This activity was completed by end of July.

In Kochi the team is headed by a Group Leader with a team leader, 3 senior associates and 14 associates.

Please find the team structure chart in the Appendix – 1.0

This payroll process for the financial year ideally goes through a calendar which details the input receive deadline and the payment date amongst other important dates for every payroll period – weekly/Fortnightly/Lunar or monthly.

Process flow is mentioned below

Receiving Inputs from Client
Processing Inputs
Auditing of Inputs
Calculation Of payroll
Send Preview Reports to client
Process the Amendments received from client after preview
Auditing Amendments
Resend Preview Report to Client
Receive approval from client
Finalisation of Payroll...
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