Information Technology in Thailand
Diffusion and Status of Information Systems
As a developing country, Thailand’s use of Information Systems is on the rise. The diffusion of IS in a developing country is key in economic growth for that country. One main measure looked at related to Information Systems in Thailand is ICT, or Information and Communication Technology. ICT has led to new knowledge and innovation created which results in the continual development in the economy and society. In order to support the change of ICT to develop and promote the ICT capacity of Thailand in the global market, the ICT Policy of Thailand, or IT 2010 was created to be used as a framework for conducting the first Thailand ICT Master Plan (2002-2006) and the second Thailand ICT Master Plan(2009-2013). (Santipaporn)
The IT 2010 and the first ICT Master Plan was a strategy that was developed for Thailand to become a society that is knowledge and innovation-based. This would be done focusing on five major areas of IT development: e-Industry, e-Commerce, e-Government, e-Education, and e-Society. This was beginning to work on accomplishing what they were looking to achieve, but there were definitely improvements to be made. This is where the second ICT Master plan was developed, and then implemented. This master plan was developed to continue the same policy under the IT 2010 framework, but to also fix anything that the first ICT Master Plan missed or did not successfully achieve. This was done by developing six strategies.
The first strategy made was to Develop and ICT professional base and help the general population to become Information literate. This strategy focused on creating and developing ICT professionals to be able to support and maintain an “innovation-based” society. In addition to developing ICT professionals, ensuring the proper education and exposure to all people so that they can understand IT and be able to use it effectively was another main focus of this strategy. The second strategy was to strengthen and build the National ICT governance. This basically means to improve mechanisms and processes of ICT management and monitoring to achieve good governance framework by emphasizing on ensuring operational unity, efficient use of resources and participation from all sectors. (Santipaporn) The third strategy was to develop ICT infrastructure. This is important because a strong and well established infrastructure will help with the support of anyone who may need to use it. With easier access to technology, businesses can be more efficient and profitable as well as the general population can have more conveniences readily available to them which will help evolve technology even more. The fourth strategy for this master plan was to support good governance in public administration and services. ICT should be used in governance and administration to be citizen-friendly so that it can be used by all. The fifth strategy was to upgrade competitive capacity of the ICT industry and to add value to increase earnings. The more developed the technology industry is, businesses can benefit by increasing competitiveness and helping the economy. It will provide more access to research and development as well as other utilities and tools needed. The sixth and final strategy is to use ICT to build sustainable competitiveness for Thai industries. Companies can not only achieve on a local level, but having more access will help them compete globally with other businesses.
The status of ICT development in Thailand has so far, created more jobs, increased citizen knowledge, and has been a competitive advantage for businesses in Thailand. Within a span of a decade, these strategies have increased the educational output to citizens which has led to a better understanding of technology which has increased the utilization of IT and also for those who continue beyond the basic education offering,...
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