UNIT 4222-301 PROMOTE COMMUNICATION IN HEALTH, SOCIAL CARE OUTCOME 3
EXPLAIN HOW PEOPLE FROM DIFFERENT BACKGROUNDS MAY USE AND/OR INTERPRET COMMUNICATION METHODS IN DIFFERENT WAYS
Our knowledge and understanding of the words we use and how they communicate them has been influenced by our culture. A culture is the community or group an individual was born, grew up and live in. Our community or group have a lot of people who have an influence of how we interpret things. Our family has the biggest influence on how we communicate and interpret things. Our family have a shared experience of the world and how we interpret things, what makes us laugh and cry, what might be the right display of communication and emotion to us, to others it could be seen as bizarre, not right and they have no understanding of what we are trying to communicate. To look within a family, non-verbal communication can be very subtle, things can be so layered deep that there is a familiarisation, a subtle look when within the family setting to an outsider that say something to the individuals within the family, they may roll their eyes when the outsider uses certain words to describe something, such as the use of swearing, to the family they are all thinking ‘they are about to go on one again’. When in fact the outsider is just in fact describing something and are not about to go into a highly emotional state. Younger generations of families can find being at school very confusing, my daughter has just started reception and she often comes home and questions why other children are louder, rude and call each other poo, she often says ‘mummy why do they call other children poo, you poo in the toilet so children can’t be poo but if they are poo they are not being nice and should I tell the teacher?’ My response which has been influenced by the way I was brought up was to tell her to not get involved if it does not concern her but if the child was to call her poo, was to tell that child to...
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